Shipping & Delivery Policy
Last updated: 18 September 2026

FOHXIO, operated by Bidyut Prabha Dash, sells digital products only. No physical products are shipped. Products are delivered electronically following successful payment confirmation.

Digital Delivery

All products available through FOHXIO are digital products, such as social media templates, printable event kits, brand boards and other downloadable or editable digital resources.

No physical item will be delivered to your address.

Delivery Method

After successful payment, customers receive access to their purchased digital product through the download or access method provided during or after checkout.

Depending on the product, delivery may include:

• A downloadable PDF or other digital file.

• An access document containing instructions and links to the purchased templates.

• Editable template links hosted on a third-party platform such as Canva.

• Other downloadable resources described in the individual product listing.

Customers should save their downloaded files and access information for future reference.

Delivery Time

Digital products are generally available immediately or shortly after successful payment confirmation.

Occasionally, payment processing, email delivery or technical issues may cause a short delay.

If your payment is still pending or has not been successfully confirmed, access to the product may be delayed until payment confirmation is received.

Shipping Charges

Because FOHXIO sells digital products only:

No shipping charges apply.

No courier, postage or physical delivery service is used for these products.

Third-Party Template Access

Some FOHXIO products may contain editable templates accessed through third-party platforms such as Canva.

Where applicable, the purchased files will contain the instructions or links necessary to access the templates.

Use of third-party platforms may be subject to the platform's own account requirements, terms, availability and licensing conditions.

Delivery or Access Issues

If you have completed your purchase but cannot access or download your product, please contact us.

We will make reasonable efforts to verify your order and restore access, provide the appropriate download or access information, or assist with the technical issue.

When contacting us, please provide your order details and a brief description of the problem.

Contact Us

For questions regarding digital delivery or product access, contact:

FOHXIO
Operated by Bidyut Prabha Dash
Email: support@fohxio.com

One important point

Your existing page says products are delivered through the method “provided at checkout or after purchase.” I kept that flexible deliberately.

We shouldn't promise email delivery specifically yet. Remember, when we were setting up Hostinger, we hadn't confirmed whether the final customer journey would be download + email, download only, or something Paddle would change. This wording covers all of those possibilities safely.

After replacing this, the Refund & Cancellation Policy is the important one to show me next. That's the policy I expect may need the most adjustment for Paddle.